Ontario AODA report filing: questions, answered plainly.

No to both. DueFiled is an administrative filing support service. We prepare your accessibility compliance report and walk you through the government portal based on the information you provide. We do not give legal advice, and we do not represent you legally. If your situation is genuinely complicated, we'll tell you to talk to a lawyer — and we'll still help with the paperwork.

Almost. The law requires the report to be certified by a director, a senior officer, or another person with authority to bind your organization — nobody else can sign it for you. So we prepare every answer and all the supporting documents, then complete the portal submission with you on a 30-minute call. Your officer reviews and certifies in minutes. That's the honest version of "done for you," and it's how the law is written.

No. The reporting requirement applies to Ontario private businesses and non-profits with 20 or more employees. Under 20, you're exempt from filing. If your headcount grows past 20 before the end of 2026, the requirement kicks in — and that's when to talk to us.

Failing to file is a contravention of the law. A director can order you to file and impose an administrative penalty — $500 to $15,000 for a corporation on the standard scale. It only becomes an offence (with court fines up to $100,000 per day) if you defy the order or file false information. The full picture, grounded in the legislation →

About five business days from your first call to filed. Your time: a 15-minute questionnaire and a 30-minute filing call. We do everything in between — drafting your documents, preparing the submission, and keeping things moving.

Four things: your answers to the gap checklist, basic company details (legal name, address, headcount), a senior officer to certify the report (the law requires this — we'll explain exactly what it involves), and 30 minutes for the filing call. No portal passwords to learn, no policies to write from scratch. Full checklist →

Yes. The gap checklist, drafted documents, filing call, and proof pack are all included in the $695 — no hourly billing, no surprise add-ons. If anything about your situation would genuinely need extra work, we tell you before you pay, not after.

The filing covers your organization's policies, plans, and training records — not a technical audit of your website. For 50+ employee organizations, the report does ask about website accessibility practices, and we help you answer those questions accurately. If you need a full website accessibility audit or remediation, we can connect you with a partner who does that work — it's a separate service, quoted separately.

Yes. The filing requirement covers both private businesses and non-profits with 20 or more employees in Ontario. Same deadline, same process, same $695. Nonprofit-specific guide →

Public-sector organizations file under different AODA rules and on a different cycle (their last deadline was December 31, 2025). Our service is built specifically for private businesses and non-profits. If you're unsure which category you're in, send us a note through the contact form and we'll point you in the right direction — free of charge.

No — there is no official AODA certificate. The accessibility compliance report is itself a self-certification: your senior officer signs a statement confirming the report is complete and accurate. Anyone selling you an "AODA certificate" is selling something the government doesn't issue.

What matters is employees in Ontario. If you have 20 or more employees working in Ontario, you file — regardless of where head office sits. If you have no employees in Ontario at all, you're exempt from this report.

The threshold is your peak headcount over the previous 12 months — if you were at 20+ at your peak, you likely still owe this cycle's report. You should also update your organization profile in the reporting portal so the province has your current size. When in doubt, ask us — we'll help you work it out.

Probably not this report. Federally regulated organizations generally fall under the federal Accessible Canada Act regime instead of the AODA. The boundary can be technical, so confirm with legal counsel if you're unsure — but don't file an AODA report you don't owe.

File now. Late reports can still be submitted through the portal, and filing late is far better than not filing at all. Then make sure the December 31, 2026 report is done on time. What to do if you missed a deadline →

When you're ready to book, we send an invoice you can pay by e-transfer or card — whichever is easier for you. Work starts once payment is confirmed. There's no online checkout on this site; everything runs through a proper invoice with your company details on it.