The filing process
How to file an AODA accessibility compliance report.
Here's what filing actually involves — the honest version, whether you do it yourself or hand it to us. Not sure you even need to file? Check in 60 seconds →
The one thing everyone gets wrong
Nobody can file this report for you — not us, not a lawyer, not a consultant. The law requires the report to be certified by a director, a senior officer, or another person with authority to bind your organization. What a service like ours actually does: prepare every answer, draft every document the report asks about, and sit with you while the report is submitted — so your officer reviews and certifies in minutes instead of you spending weeks figuring it out alone.
The filing, step by step
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Before you start
Gather what the report needs
Your legal name, business number, Ontario employee count, organization category and size range, the certifier's name and contact details, and a primary contact. Then the substance: your accessibility policies, your multi-year accessibility plan, and your training records. Full requirements checklist →
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Honest self-assessment
Answer the report's questions truthfully
The report is a self-attestation: it confirms you've met your accessibility requirements. Each question needs an honest yes or no — and a "no" means you have work to do before you can file, not a box to tick anyway. Filing false information is an offence under the law.
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The portal
Submit through the government portal
Filing happens in Ontario's Accessibility Compliance Reporting Portal: create an account, start a new submission, enter your answers, and submit. The province emails a confirmation number to the certifier and primary contact. Keep it — that's your proof of filing.
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After filing
Keep your proof pack
The filed report must be made available to the public on request, and the province can review or audit it later. Keep the confirmation, the submitted answers, and every supporting document organized and dated.
The DueFiled way
Or hand the whole thing to us — $695 fixed.
Your total time commitment: about 45 minutes. Ours: everything else.
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Day 1 · 15 minutes of your time
The gap checklist
A short questionnaire in plain English — no legal jargon. Do you have an accessible customer-service policy? Training records? A written accessibility plan? "I don't know" is a perfectly good answer; the checklist tells us exactly what you still need.
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Days 2–4 · We do the work
We draft your documents
Based on your answers, we prepare everything the report asks about: your accessible customer-service policy, your multi-year accessibility plan, and your training log — written for your business, in language your team can actually use. You review and approve. Nothing gets filed without your sign-off.
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Day 5 · 30 minutes of your time
The filing call — together
A 30-minute screen-share. We walk through the reporting portal with you and enter the answers together. Your senior officer certifies at the end, as the law requires — you'll know exactly what was submitted, because you watched it happen.
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Done
Filed + proof pack
The province's filing confirmation plus a tidy binder of every document we prepared — dated, organized, and ready if the province ever asks questions. Deadline met, paperwork done, proof in your files.
What we need from you
Four things. That's the whole list.
1. Your answers
The 15-minute gap checklist. Honest, rough answers are fine — it's our job to fill the gaps.
2. Basic company details
Legal name, Ontario address, approximate headcount, and who we should work with day to day.
3. A senior officer
The law requires a director, senior officer, or authorized person from your organization to certify the report. We'll tell you exactly who that needs to be and what certification involves.
4. Thirty minutes on a call
The filing call itself. We drive; you watch and approve.
You do not need to learn the government portal, write policies from scratch, or figure out which AODA standards apply to you. That is precisely what you're paying us for.
Five business days from now, this could be done.
Start with the gap checklist — $695 fixed, money-back filing guarantee.
Get filed