DueFiled

Legal

Privacy Policy

Last updated: October 7, 2026

This policy explains what information DueFiled ("we", "us") collects and how we use it. We operate in Toronto, Ontario, Canada, and we handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy law.

What we collect

  • Contact form submissions — your name, work email, company name, approximate employee count, and anything you write in the message field. We use this to respond to your inquiry and, if you become a client, to deliver our filing service.
  • Client documents — during the filing process you may share company details and draft documents. We use these only to prepare and file your accessibility compliance report.
  • Website analytics — we use Google Analytics to understand, in aggregate, how visitors use this site (pages visited, approximate location, device type). Google Analytics sets its own cookies and processes this data under Google's privacy terms. You can opt out with Google's opt-out browser add-on.
  • Basic technical data — our hosting provider (Netlify) automatically logs standard web-server information such as IP addresses and pages visited, used for security and reliability.

What we don't do

  • We do not sell your personal information.
  • We do not add you to a marketing mailing list just because you used the contact form.
  • We do not run advertising cookies or share your data with ad networks.

How we protect your information

We limit access to your information to the people who need it to do the filing work, store documents with reputable cloud providers, and transmit data over encrypted connections. No method is perfect, but we treat your company information the way we'd want ours treated.

How long we keep it

We keep contact and filing records for as long as needed to provide the service and meet legal record-keeping obligations — typically up to seven years — then we delete them.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, at any time. Contact us through the contact form and we'll respond within 30 days.

Changes to this policy

If we change this policy, we'll update the date at the top of this page.

Important: DueFiled is a filing support service, not a law firm, and this website is not legal advice. We prepare and file your accessibility compliance report based on the information you provide.